NextCare, Inc. Medical Front Desk Rep - Utica in United States

Medical Front Desk Rep - Utica

at NextCare Urgent Care

Date Posted:



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Job Description

Full Time Medical Front Desk Rep for Utica Clinic

1623 S Utica Ave

Tulsa, OK 74104


Registration of patients to the facility in compliance with established policies and payor requirements in a manner that communicates to the patient that their well being is the primary mission of NextCare. Assures that the clinic is running smoothly and that patient flow is at the optimum.


  • Performs all front office duties corresponding to the appropriate Skills Competency Checklist.

  • Maintains established policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards.

  • Obtains data from the patient and kiosk and inputs information into E-Practice Management systems.

  • Monitors the flow of patients, including placing patients into rooms as needed.

  • Processes patients for discharge including (but not limited to) preparation of charges, collection of monies, obtaining all necessary signatures, and issuance of receipts for monies collected.

  • Completes all necessary forms for registration to assure proper reimbursement from payors.

  • Prepares daily deposit, reconciliation, and daily statistical information.

  • Maintains a safe, comfortable and therapeutic environment for patients and families in accordance with facility standards. Keeps patients and families informed of waiting times.

  • Ensures an adequate stock of front office supplies and proper functioning of equipment.

  • Answers telephone utilizing quality customer service skills.

  • Ensures patient waiting area and restrooms are clean and reflect a positive image of NextCare.

  • Participates in education programs and attends meetings as required.

  • Participates in the orientation and/or training of newly hired personnel.

  • Manages virtual waiting room.

  • Treats patients and co-workers consistent with the NextCare Mission Statement, Vision, Values and Performance Standards.

  • Performs other related duties as assigned or described by Company policy.

Job Requirements


Education: Minimum of High School diploma or equivalent

Experience: Minimum two years experience in registration or front office in a physician’s office, hospital emergency department and/or urgent care setting. Typing and computer proficiency in Windows based software.

Skills: Ability to multi-task, provide quality customer service, prioritize and critical thinking


Education: Medical Administrative Assistant Certificate or equivalentTraining: Customer Service Training; Office/Clerical Training


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Medical Front Desk Rep - Utica

Job Snapshot

  • Employee Type:


  • Location:

1623 S Utica Ave Tulsa, OK 74104

  • Job Type:

Health Care

  • Experience:

Not Specified

  • Date Posted:


About Us

When you are in need of urgent care, wouldn’t you like to be assured that you are going to receive exceptional, affordable service? As one of the nation’s largest providers of urgent care and occupational medical services, we at NextCare strive to ensure you and your family will experience the highest level of care. We operate more than 100 clinics in Arizona, Colorado, Kansas, Missouri, New Mexico, North Carolina, Oklahoma, Texas, Virginia and Wyoming – seven days a week, 365 days a year.

Are you interested in having the opportunity to work for one of the nation’s largest providers of urgent care and occupational medical services?

If so, NextCare would love to have you join our team. As a NextCare team member, you’ll enjoy:

  • Providing quality care and making a difference to our patients

  • Earning a competitive salary

  • Receiving excellent benefits, including medical, dental, vision, 401(k) retirement program, paid time off and more

  • Creating a flexible and accommodating work schedule

  • Working toward advancement and promotion opportunities

  • Participating in NextCare® University classes, including CPR certification and MA Skill workshops

  • Rewarding and fun work environments

  • Growing an organization committed to serving its patients and communities