Citi ROHQ ISG Reference Data Management Lead Analyst in Philippines

  • Primary Location: Philippines,Central Luzon,Makati

  • Education: Bachelor's Degree

  • Job Function: Documentation and Information Management

  • Schedule: Full-time

  • Shift: Evening Job

  • Employee Status: Regular

  • Travel Time: No

  • Job ID: 18044656


Job summary:

The function is responsible for all aspects of account opening and the related control processes, covering a wide spectrum of asset classes. The candidate will drive / lead operationally, have significant management responsibility and drive strategy.

Job description:

  • Manage and lead ACG Operations function with oversight of Account opening and maintenance for various products Significant people management and development responsibilities

  • Oversight of ACG control environment

  • Liaison with the senior management within Business units supported

  • Implement process enhancements to improve turnaround time of Account opening and maintenance requests

  • Ensure team SLAs are met

  • MIS reporting to senior management

  • Establish best in class escalation processes and drive engagement with Middle Office

  • Maintain ‘Book of Work’ for new system releases and enhancements to existing infrastructure

  • Delivery on targets and objectives in line with timelines dictated by BAU & remediation programmes

  • Daily monitoring of Account activity to Ensure all regulatory requirements are met

  • Liaison with other ACG teams to support the Accounts function, such as KYC/Compliance, Entity Data, Client Onboarding Implement process enhancements to improve turnaround time of Account opening and maintenance processes


Job Skills / Qualifications:

Skills Required:

  • Strong organization skills with an excellent attention to detail

  • Ability to focus on high quality work while under pressure

  • Advanced knowledge of MS Office Suite, including proficiency in Excel

  • Strong teamwork skills in a small local setting, as well as across different geographic locations

  • Must possess good written and oral communication skills with the ability to be assertive


  • Must be willing to work on any shift

  • Must be willing to work on any holidays as required by the team