Citi GCG Sales Manager Commercial Cards in Singapore, Singapore

  • Primary Location: Singapore,Singapore,Singapore

  • Education: Bachelor's Degree

  • Job Function: Sales

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: No

  • Job ID: 18044937

Description

Job description –Relationship Manager – Commercial Cards

  • Reporting to the Head of Account Development, this person will manage a portfolio of accounts in the mid to large tier local business segment to grow Citi commercial card’s market share. He / She will be the main point of contact with the companies, conduct strategic reviews of the corporate card program and develop product cross-sell plans.

Key Responsibilities:

  • Establish relationship with authorized signatories/program administrators of designated corporate card client base.

  • Ensure portfolio average annual charge volume benchmarks are met.

  • Manage retention against competitive pressures and economic cycles.

  • Review business spend volumes and identify gaps expansion opportunities within portfolio to optimize client’s commercial card program, leading to increased commercial card charge volumes and Cross-selling of other commercial card products

  • Identify and manage top 20% companies in Revenue within commercial card’s existing portfolio.

  • Develop call plan and engagement strategy for entire base under management.

  • Analyze individual company spend profile, validate against benchmarks and develop account expansion strategy.

  • Conduct periodic strategic account reviews with decision makers and key stakeholders within each company periodically.

Key Performance Indicators:

  • Improve Portfolio retention rate (%) YOY basis per designated benchmark

  • Positive Portfolio revenue growth (%) YOY per designated benchmark

  • Overall responsibility for adherence of assigned portfolio to any on-going AML, Compliance, legal, credit and other system related requirements to maintain the client’s card programs

Qualifications:

  • Degree Holder from a recognized university

  • At least 3-6 years of corporate cards account management experience.

  • Alternatively, a person with suitable experience from related industries (e.g hotel, travel agencies etc).

  • Possess at least intermediate level understanding of company financial statements

  • Good knowledge of commercial card products (T&E card, travel purchasing card, purchasing card etc).

  • Good interpersonal and communication skills, ability to articulate complex solution concepts to clients

  • Self-motivated and good team player

  • Ability to navigate in a complex and fast moving business environment

  • This is a Level R/S position.

Qualifications

  • Degree Holder from a recognized university

  • At least 3-6 years of corporate cards account management experience.

  • Alternatively, a person with suitable experience from related industries (e.g hotel, travel agencies etc).

  • Possess at least intermediate level understanding of company financial statements

  • Good knowledge of commercial card products (T&E card, travel purchasing card, purchasing card etc).

  • Good interpersonal and communication skills, ability to articulate complex solution concepts to clients

  • Self-motivated and good team player

  • Ability to navigate in a complex and fast moving business environment

  • This is a Level R/S position.

Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.