General Electric Peri-operative Advance Clinical Application Specialist in Abidjan, Cote d'Ivoire (Ivory Coast)

About Us:

GE Healthcare at http://www.gehealthcare.com provides transformational medical technologies and services to meet the demand for increased access, enhanced quality and more affordable healthcare around the world. GE works on things that matter - great people and technologies taking on tough challenges. From medical imaging, software & IT, patient monitoring and diagnostics to drug discovery, biopharmaceutical manufacturing technologies and performance improvement solutions, GE Healthcare helps medical professionals deliver great healthcare to their patients.

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Role Summary:

Responsible for providing clinical application support for GE peri-operative products (Anesthesia machines and Monitoring solutions in Peri-op space) in French speaking African countries.

Essential Responsibilities:

Responsibilities to include providing the required pre-sale product demonstrations (clinical trial support) as well as post-sale installation, training and/or customer service activities to support sales objectives for the region. Responsibilities may also include ongoing post-sale customer support including on-site clinical in-servicing and go-live support.

Responsibilities will also include clinical training for the GE Sales team and distributors, preparation of clinical selling materials, performing analysis of competitive clinical offering, preparing counter arguments for competitive clinical offering and highlighting GE clinical differentiators. The scope & role is expected to build and maintain strong business relations with KOL’s (Key Opinion Leaders) and luminaries that influence the clinical trends in their countries.

  • Provide technical and clinical leadership during sales process by demonstrating full range of product features including potential uses, product capabilities and benefits to customers as needed

  • Develop, coordinate and deliver product training to customers and internal sales team on software, application and/or equipment use

  • Build & develop continuous education programs

  • Ensure Clinicians are using the feature/benefits, enforcing value propositions to drive better outcomes

  • Communicate with Sales and Application Leaders to align applications activities with sales needs and business objectives

  • Act as a mentor to field team, providing clinical, technical and professional guidance as necessary to improve the customer experience

  • Collaborate with Global Clinical marketing team for developing content to cater the regional needs

  • Support trade shows and professional conferences by performing product demonstration and promotion as well as customer training

  • Use market and product knowledge to assist sales team in developing sales, marketing and customer service strategies

  • Produce well-written post-training reports and provide regular feedback on customer satisfaction & challenge

  • Build and maintain strong business relations with KOLs in the region through clinical value demonstration and partnership

  • Continuously monitor and analyze competition clinical offering, prepare offence & defense talking points and arguments which the sales team can use to differentiate GE offering during the sales process. Product positioning & competitive analysis.

Qualifications/Requirements:

  • Candidate with strong Clinical background in Anesthesia is a must

  • Candidate must have a minimum of 5 years of Clinical/Technical experience having worked in a similar role or in a clinical environment

  • Required active professional clinical/technical certifications/registries necessary to scan live patients in a clinical environment

  • Demonstrate current basic clinical scanning proficiencies on current products/platforms

  • Fluency in spoken and written English and French is a must

  • Very strong presentation and communication skills

  • Proficiency in Computer skills a must

  • Ability to build & deliver customer presentation both internally & externally

  • Develop creative presentations

  • Team oriented with a customer satisfaction mindset

  • Willingness to travel extensively within the specified geographic region as well as to nationwide sales meetings and tradeshows

  • Must have valid authorization to work full-time without any restriction in the role’s location

Desired Characteristics:

  • Registered anesthesiologist with clinical experience in a hospital environment is an advantage

  • Ability to understand and present complex material in understandable terms

  • Demonstrate interpersonal & communication skills (ability to effectively communicate, verbally and in writing, to external customers, global counterparts and to team members in other functional organizations)

  • Solid problem-solving skills (ability to manage and resolve conflict, communicate issues and propose solutions to both internal and external)

  • Proven professional business acumen (experience interfacing with both internal team members and external customers as a part of a solution-based sales process)

  • Self-motivated, willingness to take the initiative to identify opportunities for improvement and take actions to improve

  • Ability to multi-task effectively and manage multiple priorities at one time

  • Willingness to be flexible/adapt to changing work environments

  • Current GE product experience preferred

  • Experience within GE Clinical Applications or Clinical Marketing roles

  • Fluency in other relevant languages within territory

Locations: Cote d'Ivoire; Abidjan