RESIDENCE INN BY MARRIOTT Front Desk Agent in O Fallon, Missouri

Seeking Highly Qualified Customer Service Professional.... Come join our winning team! Affordable healthcare benefits package is available because we believe that our associates are our most valuable asset. Some Key Areas of Responsibility for the Guest Services Agents include:Assist our guests efficiently, courteously and professionally in all front office related functions and to maintain the highest standards of guest service and hospitality at all times. Expected to have open availability 7 days a week for both AM or PM shifts.Provide superb customer service at the highest possible level imaginableProcess arrivals and departures in a most efficient mannerAble to follow instructions on the first requestAttention to detail is an absolute mustMust have the ability to get along with others from diverse backgrounds and beliefsBooking Transportation for Hotel GuestsCreating Reservations for incoming GuestsSchedule Shuttle Service to all Hotel Guests within a 5 mile radius and Airport.Supportive Areas - Keep up-to-date all current information regarding your department, as well as other departments. Attend all Department and General Meetings.Know all emergency and safety procedures for the hotel.Never give out any guest or associate information.Maintain the cleanliness of the front desk area, as well as, the whole hotel.Must be able to stand for a minimum of 8 hours.EEORequirementsWe require good communication, typing and computer skills.Will need to be organized, flexible and outgoing.Must be able to handle multiple tasking. Must possess the "Spirit to Serve Every Guest, Every Day, Every Stay."Potential Benefits Health, Dental and VisionSTD, LTD, Voluntary LifeBonus Program401k Retirement PlanPaid Vacations, Holiday Pay and Personal DaysJury Duty and Funeral PayTravel DiscountsAnd Much Much More!Local Candidates Preferred!EOE/Drug Free Workplace