Enterprise Holdings Rental Sales Agent in Manchester, New Hampshire

Overview

Equal Opportunity Employer/Disability/Veterans

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Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development!

We are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting sales careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions. Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.

Our Manchester Airport branch is seeking a Rental Sales Agent. This is a full-time, sales focused positon with a fantastic compensation and benefits structure.

The Rental Sales Agent provides a superior, friendly, and efficient transaction (at time of rental and return) using the company approved sales and service techniques. Facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the wants and needs of our customers and in accordance with our Quality Standards.

This position offers a base hourly rate + incentive based commissions whichsignificantlyincrease overall compensation. We can build a 40 hour/week work schedule around the following avaialble shifts: Monday - Friday from 10am-6pm OR 2:30pm-11pm; Saturday & Sunday from 6:30am-2:30pm OR 2:30pm-11pm OR 10am-6pm.

Responsibilities

  • Use company approved sales and service techniques when determining customer needs

  • Offer optional products to meet customer wants and needs.

  • Prepare all rental and return documents accurately and completely.

  • Qualify each customer using our company rental requirement guidelines.

  • Provide customers assistance with directions, maps, local area information, appropriate service information, etc.

  • Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.

  • Ensure that the return date and time on the rental agreement is accurate.

  • Review all charges at the time of vehicle return.

  • Prepare the Rental Agreement Folder with all required information.

  • Answer the phones to assist customers in a friendly, helpful and prompt manner.

  • Assist customers by effectively resolving all customer service issues.

  • Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.

Qualifications

  • Must be at least 18 years of age

  • Must have a High School Diploma or GED

  • Must have a minimum of 6 months commission or incentive based sales experience

  • Must have a basic level experience and understanding of a PC and Microsoft Office products

  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

  • Must be able to work 40 hours/week from among these available shifts: Monday - Friday from 10am-6pm OR 2:30pm-11pm; Saturday & Sunday from 6:30am-2:30pm OR 2:30pm-11pm OR 10am-6pm

Job ID 2017-223845

Location US-NH-Manchester

Category Sales - Sales

Airport / City Manchester Airport