STOCKMAN BANK OF MONTANA CSR-ELITE TRAVEL CLUB COORDINATOR in HELENA, Montana
Deep Montana Roots Join our team today! We are looking for a Customer Service Rep/ Elite Travel Club Coordinator. Top candidates should be outgoing, have a sense of adventure, and love travel. In addition to escorting Elite Travel Club members on their travel adventures, incumbent will also have extensive in-person and telephone contact and is to conduct relationships in a manner that will enhance the professional, community focused and overall marketing effort of the Bank. Vision Our people, philosophy and the way we do business have positioned Stockman Bank as Montana's premier financial center for business leaders, agriculture operators, commercial developers and real estate owners. We are a Montana-born company, built on western values, focused on creating long-standing relationships through integrity, expertise and results. Our offices are locally managed and community-oriented, allowing us to best serve our customers. Our workforce is well trained and competent and our work environment encourages productivity, personal growth and job satisfaction. Position General Responsibilities: This position is the Office's front line with regard to New Accounts and Customer Service. It requires extensive product knowledge to support frequent customer contact in the development of new business through the servicing of requests, calling on existing customers, identification and calling on potential customers, and representing the Bank in community activities. This position also acts as Customer Service Representative for Elite Travel Club members. Responsible for opening, closing new accounts and sale of other bank products for all customers. Plans events, various activities, and guides participants of the Elite Travel Club. Employees Supervised: None. Education, Experience and Certification Requirements Note: Only minimum responsibilities are listed. Other responsibilities may be required as requested by management. Basic Qualifications: Strong commitment to providing exceptional customer service. High School diploma or equivalency. Ten key proficiency. Previous computer experience. Preferred: Previous Bank Operations knowledge and skills. 1-2 years previous financial institution/customer service experience Previous experience using ITI Teller Platform. Dimension of Job: The position requires a thorough knowledge of all types of accounts, services and products offered and sold. The Customer Service Representative (CSR) will have extensive in-person and telephone contact and is to conduct relationships in a manner that will enhance the professional, community focused and overall marketing effort of the Bank.