Staples Senior Product Manger in Framingham, Massachusetts

Description

Staples Advantage Background:

You already know Staples for our stores. What you might not know is that we are the world’s largest business products delivery company as well, serving everything from the 10 person office up to and including the Fortune 500 companies. As the B2B division of Staples, Staples Business Advantage works with companies to develop customized programs with specialized pricing, dedicated account management and a complete assortment of products and services at the lowest total delivered cost. Our commitment to serving customers is embodied in our brand promise: “We help businesses succeed.”

This role resides on a team focused on pricing technology and innovation. The current team makeup is a mix of members with experience in technology, project/product management, Tableau and data analytics.

As a Senior Product Manager in the SBA Pricing team you will lead a team responsible for the planning, managing and executing on a product strategy and roadmap for a next generation pricing platform and related products. A successful candidate will have a background in product management and a strong track record of developing technology products, partnering with stakeholders and delivering results.

Key Job Responsibilities

  • Develop and maintain roadmap and strategic plans for pricing platform(s)

  • Lead, partner and collaborate with cross-functional teams to drive execution of pricing platform strategy

  • Managing the product life cycle from strategic planning to tactical execution

  • Driving prioritization of all requests by being knowledgeable about the systems and business

  • Make intelligent tradeoffs between enhancements, their investment, and their priorities

  • Driving and improving our product design and development process

  • Improvement of pricing/sales experience through new and innovative solutions and capabilities

  • Interacting with customers to identify needs, opportunities, and gaps, and solve problems

  • Regularly, impactful communication of progress and impact

  • Acting as a highly visible champion for the product

  • Informing future platform decisions and priorities to Pricing and Senior Leaders

  • Working with key stakeholders (up to and including senior executives) in the company to support pricing and sales, as appropriate

  • Establishing goals, reviewing metrics, and changing course to improve success

  • Building a highly performing team that’s innovative and accountable for results, including:

  • Oversee and assign responsibilities, performance and development of team

  • Conduct performance appraisals for direct reports; coach/develop direct and indirect reports

  • Own and develop team organization structure, employing crucial conversations, as well as recognizing and rewarding success

Qualifications

Qualifications:

  • Bachelor’s Degree

  • Minimum 8-10 years previous work experience required (4-6 years’ related experience in product management with track record of innovation and driving change in a large organization highly preferred)

  • A general manager / entrepreneurial mentality; willingness to roll up the sleeves and do whatever is necessary to meet team goals

  • Keen analytical and quantitative skills, ability to use hard data and metrics to back up assumptions and develop business cases, attention to detail

  • Demonstrated track record of strong execution and experience partnering with technical teams to deliver results

  • Exceptional oral and written communication skills; ability to communicate to the senior executive levels

  • Ownership and launch of at least one major software product or geographic region

  • Prepared ROI and business case for at least one major business initiative

  • Proven track record driving innovation on behalf of customers

  • Understanding and practice with product management methodologies, especially those that support agile software development environments

  • Strong strategic, analytical and critical thinking skills; ability to break down complex problems and formulate plans

  • Proven ability to collaborate broadly with flexible, positive attitude and ability to get results with a cross-functional team

  • Ability to mentor more junior Product Managers

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.