Staples Analyst, Product Management in Framingham, Massachusetts


Position Summary:

Analyst- Product Management will be an integral member of the Staples Exchange Agile Pod working with a wide range of stakeholders, business owners, Quality Management, and Development team members on an important project with a high degree of visibility and a significant impact on company Vendor operations. We are looking for an experienced product manager who wants to help drive the future of this critical platform. A successful candidate will have an established background in developing online customer-facing experiences, process and data flows and data mapping, and a motivation to achieve results in a faced paced environment.

Primary Responsibilities:

  • Elicit and analyze internal and external customer needs, opportunities, and gaps and translate into solutions/product features to deliver a world class vendor integration platform

  • Create and refine artifacts such as use cases, user stories, data maps, and process flows to communicate features to both the engineering teams and stakeholders

  • Map processes, identify process improvements, and influence team and stakeholders

  • Manage and drive short-term feature delivery schedule

  • Proactively Identify and raise issues that may compromise feature delivery success and partner with stakeholders and engineering team members on solutions

  • Engage with stakeholders across cross-functional teams and business units throughout the process to include solicitation of input and feature demos

  • Partner closely with engineering teams and fellow product managers to deliver scalable solutions

  • Perform user acceptance testing on new features

  • Manage multiple tasks concurrently and work within tight deadlines to balance workload effectively


Basic skills:

  • Bachelor’s degree or equivalent experience

  • 3-5 years applicable experience e.g. experience eliciting, analyzing, and documenting requirements, authoring user stories and acceptance criteria, building wireframes, and creating other associated artifacts to inform software engineers and the development needs

  • Experienced and effective communication and ability to influence all levels of management and stakeholders

  • Creative problem solver – ability to analyze complex data and user requests into simple design approved solutions

  • Experience facilitating meetings and managing conflict

  • Elicit and analyze requirements and define scope objectives

  • Familiarity with relational database concepts, and client-server concepts to include data mapping and gap analysis.

  • Enjoys working in fast paced environment and operate under tight deadlines

Preferred skills:

  • High energy, detail-oriented, and organized, with a strong ability to support multiple simultaneous initiatives in a fast-paced Agile environment

  • Extensively outward facing, with strong written and verbal communication, interpersonal, and follow-up skills preferably with past experience in a client service environment

  • Entrepreneurial mentality; willingness to roll up the sleeves and do whatever is necessary to meet team goals

  • Experience in a large ecommerce or other b2b or consumer facing technology/web environment

  • Working knowledge of databases and Microsoft Office products (Access, Excel, PowerPoint, Project, Visio and Word)

Additional Information

Staples is an EqualOpportunity Employer. All qualified applicants will receive considerationfor employment without regard to race, color, religion, sex, national origin,protected veteran status, disability, or any other basis protected by federal,state, or local law.